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Category » My Account

There were 5 articles found in this category:

1. I forgot my password. What do I do?
   Click here to the forgot password page. Enter the email address you registered with 1-800-FLOWERS.COM or 1-800-BASKETS.COM and click Submit. Your password will be emailed to that address. If you do not receive the email after 15 minutes, be sure to check your Junk Mail folder to see if the email ...
2. How do I update an expired credit card?
   Once a credit card is past its expiration date, you'll have to remove it from your list of stored cards, following the instructions here. Then simply enter your credit card details you'll need to enter a new card, also following the instructions in "How do I add/remove a credit card".
3. How do I change the password on my account?
   Click on "My Account" on the top of the site and sign into your account. You'll be brought to the main My Account page. Select "My Profile" from the drop-down menu toward the right-hand side of the top purple area. Enter your new password and click "Update". If you have forgotten your password, ...
4. How do I update my email address on my Fresh Rewards account?
   Unfortunately, the ability to change email address associated with an account is not currently available on our site. In order to change your email address, visit the Online Customer Service Form, fill out the information and select "Question on Fresh Rewards®" as the category, provide both ...
5. How do I add/remove a credit card?
   Click My Account Sign in with your email address and password At the top left of this page, you'll see a drop-down box (shown below). Select "My Profile" You'll see a list of any stored credit cards in the middle of the page To add a new credit card (shown below), enter your credit card t ...