Order Tracking - 1-800-FLOWERS.COM

Get Help in One of Three Ways

1. TRACK YOUR ORDER

Visit our online order tracking page. You'll find the latest information on delivery there.

2. EMAIL US

Fill out a customer service form. You will receive a reply via email promptly.

Email Us »

3. CALL US

To place an order, call 1-800-FLOWERS® (1-800-356-9377).

For Customer Service, call 1-800-716-4851.

Press 1 for assistance with using this website
Press 2 to place a new order by phone
Press 3 to check the status of an existing order. Please have your order confirmation number ready. (Note that the online order tracking form will always have the most up-to-date information).
Press 4 if you do not know your order number or have any other questions regarding your order.

Frequently Asked Questions listed by Category

There are no sub categories

Category » Order Tracking

How can I track my order online if the order was placed over the phone?
If you have a 1-800-FLOWERS.COM online account, you can visit the website, on top of any pages across the site, click on "Order Tracking" link, on the left side of the order tracking page, you should sign in with your registered email account. After signed in, you should see a list of the most ...
How can I track my order/see if my order was delivered?
Please remember that our normal delivery hours are 9:00 am to 7:00 pm in the recipient's time zone and sometimes the recipient is too busy or unable to call and say thank you immediately. If you provided an email address, we will send you a confirmation as soon as we receive it from the driver ...